CANCELLATION / RESCHEDULING / LATE POLICY
Deposits are required to book and secure all appointments. All deposits are non-refundable and non-negotiable!
RESCHEDULING POLICY/FEES:
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No fee to reschedule 8+ days before appointment; $50 fee to reschedule within 7 days of appointment; $100 fee to reschedule within 36 hours or no call/no show day of appointment (more than one occurrence will result in not being able to reschedule again and forfeiture of non-refundable deposit). This applies to ALL appointments.
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YOU are responsible for booking your 6-8 week touch up session. If your touch up is not scheduled within 12 weeks of your initial appointment your 6-8 week touch up is FORFEITED. If you would like a touch up after 12 weeks additional charges will apply. If you NO CALL NO SHOW your 6-8 week touch up will be FORFEITED and you will be billed/charged a $100 fee. If you arrive 15 minutes late to your touch up your 6-8 week touch up will be FORFEITED.
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If you show up to your appointment and we cannot do the procedure you will lose your deposit. If you haven't paid a deposit a $100 fee will be charged. If you decide to reschedule, a new deposit will be required
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If we start with a procedure and you decide to quit when the artist is not finished, the full price of the procedure will be charged. You will FORFEIT your 6-8 week touch up. If you decide you want a 6-8 week touch up it will be charged as an annual color boost as it will require more work.
CANCELLATION POLICY:
Cancelling your appointment without rescheduling, results in forfeiture of non-refundable deposit. See rescheduling policy for more information on rescheduling.
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LATE POLICY:
If you are more than 15 minutes late for your appointment, you will be rescheduled.
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*OUT OF STATE CLIENTS*
If you are traveling/flying from out of state, it is recommended that you purchase travel insurance. I am not responsible for any expenses should an unforeseen circumstance arise (weather, illness, skin condition, etc.)
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**PLEASE NOTE**
DO NOT COME TO YOUR APPOINTMENT IF YOU ARE SICK, ON ANTIBIOTICS, STEROID MEDICATIONS, OR HAVE ANY BREAK OUT ON THE AREA. YOU WILL NEED TO RESCHEDULE. NO EXCEPTIONS
*If you have any questions or concerns, please send an email with details and a recent photo so I can accurately assess your eligibility for permanent makeup.
Thank you for your understanding!